INCLUDES:

1.    Briefing : Informative talk with our guide, before starting the tour
2.    Pick-up in Cusco : Pick-up service from accommodation in Cusco very early in the morning.
3.    Transportation to Ollantaytambo : Transfer in specialized transportation from Cusco to the train station in Ollantaytambo.
4.    Train Trip to Aguas Calientes : Train ticket for the trip from Ollantaytambo to Aguas Calientes, with spectacular views during the Expeditions or Voyager service.
5.    Bus to Machu Picchu : Bus ticket for the ascent and descent between Aguas Calientes and Machu Picchu.
6.    Guided Tour in Machu Picchu : Guided tour of the historic sanctuary of Machu
7.    Return to Cusco : Return trip by train from Aguas Calientes to Ollantaytambo and then transfer by minibus to Cusco.

NOT INCLUDED:

•    Food: Participants must cover the cost of their own meals and drinks during the tour.

•    Gratuities: Gratuities for guides and drivers are not included and are left to the client's discretion.
•    Travel Insurance: Travel insurance is not provided; It is recommended that travelers purchase their own insurance to cover any eventuality during the trip.
•    Upgrade Train: The Vistadome or 360° train, which offers panoramic windows for an enhanced viewing experience, is available for an additional cost and is not included in the standard package.
 

RECOMMENDATIONS:

1.    Identity Document : Valid passport or identity document, necessary to enter Machu Picchu and to use trains and buses.
2.    Tickets : Printed copies of your train, bus and entrance tickets to Machu Picchu.
3.    Appropriate Clothing : Clothing in layers to adapt to changes in temperature, including a light or waterproof jacket in case of rain.
4.    Comfortable Shoes : Footwear suitable for walking, preferably hiking boots or shoes with good grip.
5.    Sun Protection : Hat, sunglasses, sunscreen due to the intensity of the sun at altitude.
6.    Hydration : Reusable water bottle; There are places where you can refill to stay hydrated.
7.    Snacks : Energy snacks such as granola bars, fruits or nuts to maintain energy levels.
8.    Cash : For minor expenses such as snacks, tips or souvenirs.
9.    Camera or Camera Phone : To capture landscapes and special moments.
10.    Small Backpack : To carry your personal belongings; Please note that Machu Picchu has size restrictions for backpacks.
11.    Insect Repellent : Especially during the rainy season, mosquitoes can be a problem.
12.    Personal Hygiene Items : Tissues, wet wipes, and a small first aid kit with basic items such as Band-Aids and personal medications.
13.    Hand Sanitizer : To maintain hygiene after touching common surfaces and before eating.

Change Policy :
•    Date Flexibility : Changes to the tour date are possible up to 30 days before the scheduled date, before 6:00 PM (Lima time), subject to availability. An administration fee of 60% will be applied to the tour price.
•    Last Minute Restriction : Changes requested after this deadline will be subject to a 100% charge, which is equivalent to the total cost of the tour.
Cancellation policy :
•    Early Cancellation : If you cancel your tour more than 30 days before the start date, before 6:00 PM (Lima time), 10% of the total tour cost will be retained, reflecting administrative expenses and card charges. .
•    Late Cancellation : Cancellations made after this period or no-shows on the day of the tour will incur a 100% charge, which corresponds to the total amount of the tour.
Cancellation and Change Process :
•    Notification : To cancel or request changes to your reservation, please send an email to info@hakutravel.com . Please include your full name, tour name, and reservation number.
•    Confirmation : Please wait for an email confirmation of your cancellation or change request.

1.    What does the Machu Picchu Full Day tour with train include?
•    The tour generally includes transportation from Cusco to the train station, round-trip train tickets, bus tickets to Machu Picchu, entrance to the archaeological site, and a guided tour. Meals, drinks, tips and travel insurance are usually additional.
2.    What is the duration of the tour?
•    The tour lasts approximately 14 hours, starting early in the morning and returning to Cusco in the afternoon or evening.
3.    What is the weather like in Machu Picchu?
•    The climate is generally hot and humid during the day and cool in the morning and evening. It is recommended to dress in layers.
4.    Do I need to be in good physical shape for the tour?
•    The Machu Picchu site requires walking, often on stairs and uneven terrain, so a reasonable level of physical fitness is recommended.
5.    Is there an age limit for the tour?
•    There is usually no age limit, but the terrain can be challenging for the very young or old. All minors must be accompanied by an adult.
6.    How many people are in each tour group?
•    This varies by tour company, but groups can range from 8 to 20 people per guide.
7.    What should I bring to the tour?
•    It is recommended to bring a valid ID, sunscreen, water, snacks, camera, hat, sunglasses, and a raincoat or rain poncho.
8.    What type of train is used for the tour?
•    Depending on the option booked, you can travel by Expedition train, Voyager train or, for an additional cost, the Vistadome or 360° train.
9.    How are cancellations and changes handled?
•    Policies vary, but typically changes can be made with an administration fee if given 30 days' notice, and cancellations may incur a 100% fee if made outside of this timeframe.
10.    Is it possible to climb Huayna Picchu or Machu Picchu Mountain during the tour?
•    Yes, but an additional ticket is required and must be reserved in advance due to limited availability.
11.    Is free time included in Machu Picchu?
•    Yes, after the guided tour, you will have free time to explore some designated areas of the site.
12.    Are there discounts available for children, students or groups?
•    Some companies offer discounts; check with the specific tour agency.
 

¿Hay descuentos disponibles para niños, estudiantes o grupos?
•    Algunas empresas ofrecen descuentos; verifica con la agencia de tours específica.